Digital technology is penetrating the labor force, but, although many consumers have already gone digital, the digitization of jobs, tasks and activities, is still in the early stages. According to a recent study by McKinsey Global Institute (MGI), even those companies that are at the forefront of digital investments and usage, haven’t already designed a completely digital-enabled workforce. Anyway, the coming digitization of the workforce is arriving, and in the near future, together with a powerful widespread automation, what is foreseen is a complete rethinking of organizational structures, together with coordination, collaboration and measurement of the workforce performance.[...]
Without a full organization coordination, it is common to have inefficiencies, wasted man hours, lost sales and unfulfilled customer expectation. Today inefficiencies should not be accepted anymore: it has been always hard to locate and fix them, in particular when they are small items to be considered, or inter-departmental inefficiencies, with situations such that of a “no-man’s land” where no one manager has full responsibility over it.
Creating a streamlined organization means locating lack of communication between members in various business units in the organization, that can result in inaccurate, conflicting, and misleading information overall.[...]